Winkworth Shepherds Bush & Acton Estate Agents

“Small gestures go a long way and today I was lucky enough to speak with Bianca from the Winkworth Shepherds Bush office as I needed a couple documents printed off and scanned back to me. Nothing to do with lettings or sales for the company but just an opportunity to help a tenant of Winkworth with a simple task that needed completing by the end of the day. Thanks to Bianca I was able to have everything printed off and scanned back to me within 15 minutes. Very friendly office in general and had a great experiencing moving in back in December with help from a senior team member Miranda!”

“DISAPPOINTING overall! I have to say, always had a pleasant experience with the agents, they do take their time for you and they are committed to their work. Unfortunately I can't say the same about the propriety management team whom I have struggled with since the beginning, they mostly act in behalf of the landlord and they would rip you off whenever they can. I left my old propriety (rented through WW) on the 31st of May 2022 and legally they have 14 days to agree on your deposit refund. We are now 25 days later and I have to chase them so they can chase the landlord. My fault is that I am unable to obtain a council tax bill online so H&F have sent me one by post which should be received within the next 10 working days. Even if I have provided bank receipts (actual invoices where you can see all the details), they are refusing to accept this, perhaps a way to buy even more time with the deposit. From my very own experience and with this honest review, I am asking you to avoid renting via Winkworth if your propriety will be managed by their team, it's a STRUGGLE! AN”

“This was my first viewing with this estate agents and I was extremely impressed with the professionalism of them. Bianca was very informative and took the time to listen to what I was looking for in a property. She was knowledgable and helpful during my viewing and took the time to ensure I was fully equipped with the information I needed. I look forward to continuing this process and would highly recommend them.”

“Great company, lovely people too.”

“I had an excellent experience from start to finish whilst going through the process of renting a flat through Winkworth Shepherds Bush. The agents I dealt with were all super professional and Daisy in particular went above and beyond to accommodate my needs. 10/10 would highly recommend!”

“I had the worst conversation in my life. I called the agency to enquire about 3 bedroom flat. The lady I spoke to was rude and so aggressive on the phone. You should hired people that don't have problem to manage their emotions or at least know how to speak to people expecially to customers!! I'm shock on how the call end up.”