Tips for landlords

Preparing your property

Decide whether you want to let your property furnished or unfurnished. It's great if you can offer both options, as this means the agent can market it to a wider audience. In terms of decorating and soft furnishings, keep it fresh and neutral. A well-maintained, clean property will attract good tenants.

The safety of your tenants is very important, so make sure you have a Gas Safety check every year and get the electrical installation professionally inspected and tested (an EICR) at least every 5 years. It goes without saying that your rental property should be fitted with smoke alarms throughout and carbon monoxide alarms in any room with a fixed combustion appliance, such as a gas boiler.

By law, you will need an EPC (energy performance certificate) for your rental property. Your estate agent can help you to organise this. You won't be able to market the property without one, so get it sorted as soon as possible - they're valid for 10 years. There are some restrictions on letting a property with a low EPC rating; F or G, but your agent can advise you on the rules. The government has also confirmed that the minimum rating will rise to C by the 1st of October 2030, so it's worth planning ahead if your property doesn't yet meet that standard.

It's a really good idea to get a professional inventory taken at the start and end of each tenancy. Your estate agent will be able to manage this for you. It can help with any disputes that may arise when a tenant moves out. Without an inventory it is very difficult to prove you are entitled to any of the deposit funds in the event of damages and dilapidations.

You must protect your tenant's deposit in a government-approved scheme within 30 days of receiving it and provide them with the prescribed information about how it's protected. 

Your estate agent can arrange this for you if they are collecting the deposit on your behalf.

Your tenants

Try to keep an open mind about your potential tenants and don't set unrealistic expectations, as this only reduces your target market. Since the Renters' Rights Act 2025, refusing tenants simply because they receive benefits or have children is unlawful discrimination. Try not to become too emotionally attached to the property either, as it is always hard to let go of a property you love - try to distance yourself from the process.

Potential tenants may try and negotiate on the price. Depending on the tenant's offer, it's worth weighing up if the price you want is worth holding out for, or if it's better to accept it and reduce the time the property is empty and not making money. It's well worth listening to your estate agent's advice.

What level of service do you want from your agent?

You need to figure out how much involvement you want from your estate agent. Do you just want them to find you a tenant and conduct all the security checks, or would you like them to look after the ongoing rent-collection and property management? Of course, there is an additional cost for the agent's ongoing involvement, but it could save you a whole lot of hassle in the long run. You shouldn’t forget that being a Landlord involves numerous pieces of legislation, including the Renters' Rights Act 2025, which you will need to keep up to date with if you choose to go it alone. This also includes carrying out Right to Rent checks on prospective tenants yourself, a legal duty with serious penalties if it's missed.

In choosing your agent, don't automatically opt for the agent that offers the lowest fee. This may prove to be a false economy.

Ongoing considerations

Being a landlord doesn't stop once a tenant moves in. Budget for ongoing maintenance and the occasional void period between tenancies, keep your safety certificates and compliance records up to date as they come up for renewal, and stay on top of legislative changes that affect your responsibilities. It's also worth building a good working relationship with your tenant - clear communication tends to head off small issues before they become bigger ones. Employing help such as a cleaner or gardener can take some of the day-to-day load off, but it's the compliance and communication side that matters most.