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Our clients are our number one priority

How are we doing?

All Winkworth estate agents are expected to meet the very highest standards in service. Our in-house training academy and rigorous service and compliance procedures are there to support this. We love receiving positive feedback from clients past and present and we get a lot of it. But, as with any large company, there are rare occasions when we might not always get things right. If you want to give us some feedback, or sadly feel the need to make a complaint, we're ready to hear from you.

The man to contact

Contact Hugh Dunsmore-Hardy to discuss your experience. Hugh is an eminent figure in the industry and a non-executive director of Winkworth. He takes all feedback extremely seriously, following our approved complaints process.



Winkworth Client Relations


Hugh Dunsmore-Hardy

Non executive director
  • Email me
  • Winkworth Franchising Limited,
  • 4th Floor, 1 Lumley Street,
  • London W1K 6TT

Download dispute resolution procedure

Winkworth is a franchise, operated by Winkworth Franchising Limited.

This procedure is provided for your guidance in the event that you have an issue or dispute against any Winkworth office, all of which are independently owned and operated.

Download the dispute resolution procedure
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